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Frequently Asked Questions

Find answers to common questions about Get Waifu

Getting Started & Account

Characters & Chat

Images & Gallery

Subscriptions & Billing

Profile & Settings

Account Deletion & Privacy

Technical & Troubleshooting

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Frequently Asked Questions

Getting Started & Account

How do I create an account?

I haven't received my verification email

I forgot my password

I can't log in to my account

Characters & Chat

How do I find characters to chat with?

How do I start a conversation?

Does the AI remember our conversations?

Is there a message length limit?

How do I add a character to my favorites?

Images & Gallery

What are character images?

How do I unlock images?

How many image credits do I get?

What are image variants (SFW, NSFW)?

Do I keep my unlocked images forever?

Why don't I see a gallery on some characters?

Where can I view my unlocked images?

Can I report an inappropriate image?

Subscriptions & Billing

What subscription plans are available?

How much can I save with annual billing?

When does my message count reset?

What happens when I reach my message limit?

How do I cancel my subscription?

Can I reactivate a canceled subscription?

Does my subscription auto-renew?

What payment methods do you accept?

What will appear on my bank statement?

Profile & Settings

How do I edit my profile?

How do I change my password?

What preferences can I customize?

Where can I view my subscription and usage?

Account Deletion & Privacy

How do I delete my account?

Can I recover a deleted account?

What happens to my data when I delete my account?

Are my conversations private?

What data do you collect?

Technical & Troubleshooting

My messages aren't sending

The AI isn't responding

Which browsers are supported?

Is there a mobile app?

Still need help?